Operational systems (or operational data systems) are the core, real-time infrastructure of hardware and software used to manage an organization’s day-to-day transactions and business processes, often referred to as Online Transaction Processing (OLTP). They prioritize high efficiency, data accuracy, and immediate, atomic updates for daily operations.
Key Characteristics
Real-Time Processing: Data is processed immediately, providing instant updates.
Transaction-Oriented: Optimized for handling numerous short, quick transactions.
High Availability: Critical for continuous, 24/7 business operations.
Structured Data: Manages highly organized data to support efficient querying.
Examples and Types
ERP (Enterprise Resource Planning): Systems for managing core business processes.
CRM (Customer Relationship Management): Used to manage customer data.
Industrial Control Systems (ICS/SCADA): Technologies for monitoring and controlling industrial processes.
IT Operations/Support: Infrastructure software.
Operational vs. Informational Systems
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